Jinghao JH-A39 Rechargeable Personal Sound Amplifier Product for Ears Seniors Adults with Portable Charging Box White

Frequently Asked Questions and Solutions: 1) Why there are some background noise? Actually, it is the electric current sound existing in all good machines. Generally, the higher the power, the greater the static sound. Turning on after put it in ears, then turn up the sound gradually. Generally, You will get used to it after 2-3 weeks. 2) What causes the squeal? If the ear dome is not inserted well into ear canal or air leaks at the ear dome edges, when the device is close to hand or wall, a certain amount of sound will go back into the microphone. The sound is re-amplified which causes that annoying whistle. Try and select suitable ear dome. Put the ear dome into the ear canal and make sure it fits snugly inside. Turning on the device after put it in ears. 3) Can't Charge Normally Slightly adjust the position of the device for a perfect connection. The projector light turns BLUE when it is connected well; the light turns WHITE when it is fully charged. *** Please check whether there is earwax on the earplug regularly? Once you cleaned, they will work better.